Where does Nelis Pet ship?
We currently ship to all addresses in the United States from US fulfillment partners.
How long does delivery take?
Orders are processed in 1-3 business days and usually arrive within 3-8 business days after that. You get a tracking number by email as soon as your order ships.
How much is shipping?
Shipping is free on orders over $35. Orders under $35 have a flat $4.99 shipping fee.
What is the best way to remove pet hair from a couch?
A reusable pet hair roller is the fastest option for most couches. Roll in short strokes, then empty the built-in chamber. For a full routine, see our Pet Hair Guides.
How do I keep pet hair off my laundry?
Shake out items first, add laundry pet hair catchers to the washer or dryer, avoid overloading the machine and clean the lint filter after every load.
Do your products work for both dogs and cats?
Yes. Our tools work for short and long coats on both dogs and cats.
Will the pet hair roller damage my furniture?
No. It uses no adhesive and is designed for upholstery, bedding and most fabrics. Test delicate fabrics such as silk first.
Is the grooming brush safe for my pet?
The bristles are designed to remove loose hair without scratching the skin. Brush gently in the direction of the coat.
Can I return my order?
Yes. You can request a return within 30 days of delivery. Items must be unused and in their original packaging. See our Refund Policy.
How can I contact Nelis Pet?
Email us at akilalmazofficial@gmail.com. We reply within 24 hours on business days.